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December 20, 2011

Driving in Winter Weather

Filed under: Uncategorized - News @ 3:59 pm

Taking a trip down the highway can be scary enough, but when you factor in slippery winter weather, it can be even more stressful! STL AAMCO wants to share some of the most important tips we’ve gathered from multiple sites. With a bit of patience and following these guidelines, we’re confident you’ll be much safer!

1. Leave plenty of room to stop. While your brakes may be in tip-top condition, sometimes they are no match to ice and snow. It’s never safe to follow too close behind another car, but especially in more compromising conditions.

2. Don’t brake suddenly – tap or pump the pedal. It’s quite possible your brakes may lock up because traction may be non-existent. Hold tight to your wheel, but ease off is you start skid.

3.  Keep your headlights on. Whether it’s dawn, dusk, overcast or completely dark, be sure to keep your headlights on when snow, sleet or freezing rain is obscuring your view.

4. Take it slow on bridges and overpasses. These tend to be the most slippery since air can travel easily beneath the road’s surface and speed up freezing time.

5. Don’t use cruise control. When the weather is sketchy, you must be prepared to stop on a dime. Be sure to drive at speeds that are cautious and flow with the traffic around you.

6. Don’t spin your tires if you get stuck. This will only dig you in deeper. Instead, turn your wheels from side to side to try loosening the snow out of the way. Slowly ease your way out.

Without a doubt, if you can stay in during inclement weather, you should. And remember, don’t assume your car with four-wheel, front-wheel or all-wheel drive is completely exempt from any winter weather. And vehicles can encounter trouble. As a rule of thumb, take it slow and be safe!

Is your vehicle prepared for combating the weather? If not, give us a call to make sure you’re all ready to go!

Happy Holidays from all of your ASE-Certified AAMCO technicians!

December 9, 2011

The heater that won’t heat.

Filed under: Uncategorized - News @ 10:57 am

The kind of temperatures closing in on the St. Louis area are some that no one wants to mess with. We anticipate it every year. The frosty windows, a cold steering wheel, digging out that backup ice scraper. All of things aren’t so bad once you get your car’s heater going. But what if it blows cold air? Gulp.

The car heater works much differently than your home’s heating system. Multiple components work together to keep your fingers and toes warm. Any number of reasons can contribute to the cool air you are unexpectedly greeted with. Either way, STL AAMCO is equipped to do the research and get it solved!

Blown Fuse

Blown Fuses pertain to the overall electrical system. They’re generally easy to replace, but can cause trouble if blown.

Low Coolant Level

Sounds contradicting, right? Not so much. If the fluid level drops, the amount of heat transported will be lesser and the output of heat won’t be enough to heat your car’s interior.

Blocked Heater Core

If you haven’t recently replaced the tubes carrying the heated coolant, you may expect to lose that warm air.

Failure of Fan Motor

Don’t take fan in the literal sense of cooling. The heater fan actually serves as the force that pushes warm air into your car’s interior. If it’s broke or malfunctioning, you may not receive any air at all!

Failure of Control Valve

The control valve works like an on/off switch which activates or deactivates the flow of heated coolant into the heater core for distribution. It the switch breaks, no distribution means no warmth.

As you can see, there are number of things that could contribute to the failure of your heating system. Not experiencing these problems? Well if you know you haven’t done any work or replacement of these items, we suggest a quick check-up by one of our certified AAMCO technicians to get you on your way this winter.

Remember to schedule your appointment online for your convenience!

August 24, 2011

Vehicle Warranties Ensure Quality Care

When you’ve just encountered a major or even minor issue with your vehicle, you want to be sure that the services you received will last – and that’s why AAMCO St. Louis offers a warranty on every repair service!

There are six warranties that AAMCO offers our customers. We’re sure that a warranty will apply to services you received will provide you piece of mind.

AAMCO 90-Day Limited Warranty for Minor Services

With this 90-Day Limited Warranty, your car is covered if the service noted on the back of your warranty card fails in anyway, whether it is due to defective workmanship or materials. This 90-Day Warranty is effective from the day the services were performed.

AAMCO 90-Day Limited Warranty for Electronic Components

If the specific component initially replaced or repaired in your vehicle fails within 90 days of the service, AAMCO will repair or replace that component at no cost to our customer!

AAMCO 90-Day Limited Warranty for Manual Transmissions

Any repairs made for the manual transmission in your vehicle are completely covered against defective transmission materials and workmanship (parts and labor) with this 90-Day Warranty. Worry-free driving for 90 days following transmission work provides much-needed comfort! Even better? If you sell your car during the 90 period, you can transfer the 90-Day Warranty to the new title owner!

AAMCO 12-Month/12,000 Mile Limited Warranty for Automatic Transmissions

Whether you reach 12 months or 12,000 miles first, automatic transmission and torque converter work is covered against defective transmission materials and workmanship (parts and labor) with this Limited Warranty. Like the warranty above, this limited warranty is also transferable to a new title owner and honored throughout the warranty period.

AAMCO 36-Month/36,000 Mile Service Agreement

With this extended warranty available to AAMCO’s automatic transmission service customers, you’ll be driving worry-free for at least three years with this warranty. Similar to the 12-Month/12,000 Mile Limited Warranty, defective materials or workmanship on the automatic transmission and torque converter are covered!

AAMCO Lifetime Service Agreement

No matter how many miles are covered or years you’re driving the vehicle, your transmission is covered is covered with this agreement. Defective materials and workmanship are no concern as long as you own the car with this service agreement.

As transmission specialists, we understand that the importance of keeping your vehicle on t he road and out of the shop. We hope that you take comfort in the service we provide the availability of warranties.

Remember to check in with an AAMCO location for any and all terms and conditions, charges, exclusions and limitations. We’re here to address any questions or concerns!

August 18, 2011

Transmission Problems Solved with Diagnostics

Filed under: Uncategorized - News @ 4:47 pm

Computer System Scan

We’ve discussed in a previous blog what a car owner may look for when it comes to a troubled transmission. But sometimes, pin-pointing that trouble can be difficult for the common car owner to spot. AAMCO’s certified technicians are readily available to diagnose whatever problems have arose.

Before any transmission repairs begin, AAMCO technicians perform intensive multi-point inspection and diagnostic testing on and off the road. More than 30 different functions, levels and conditions are assessed in this diagnostic process. We put your car through this ultimate test so we can diagnose exactly what needs to be repaired. More often than not, we’re trying to find that minor repair that prevents the transmission from needing to be entirely rebuilt. We’re sure no one wants that to be the case!

The first step in the transmission diagnostic service is gathering the information from you that prompted a visit to AAMCO. Knowing exactly what is causing your concern can assist our technicians with tapping into various functions of the car. After our question and answer session, basic level and condition testing of the transmission fluid and transfer case/differential fluid (if applicable) is conducted before the road test.

A road test is the second step in the diagnostic service our AAMCO technicians perform. During the road test, more than 14 different aspects of your car’s functionality are evaluated. From initial engagement, to shifting quality and timing, noises, vibrations and performance are all tested to detect possible mishaps.

The final step in the transmission diagnostic service is the lift inspection. The visual evaluation hopes to expose any external issues contributing to the transmission trouble. Vacuum, harness and ground connections, wiring, engine idling, axles and shafts, and pan gasket condition are just a few of the more than 15 components assessed.

With the road test and lift test, of course AAMCO technicians perform a scan for the potential of trouble codes that may indicate what needs fixing. This internal testing may reinforce that many issues the transmission faces involve troubleshooting in the computer system and could results in a simpler – and cheaper – fix for you!

For more information please visit our diagnostics page. If you’re in need of diagnostic testing, make it easier on yourself and schedule your next appointment while online!  Our reputation as transmission specialists will get you back on the road and feeling confident in your car’s overall functionality!

August 11, 2011

AAMCO St. Louis is social!

Are you on Facebook? Well AAMCO St. Louis is, too!

AAMCO St. Louis has been involved in the social media world for some time now, but we’re kicking it up a notch. Facebook and Twitter are ways we can connect with you and provide some customer service, all while you’re on the go and can’t manage to make a quick phone call. So

AAMCO St. Louis on Facebook? You bet!

we encourage you to join our turf.

Our AAMCO St. Louis Facebook business page was recently put in place so we can provide car care tips, maintenance suggestions, stories about the auto industry, answer questions you may have, provide the customer service you deserve, and, of course, inform you about any current or upcoming specials! Who doesn’t love a special?

Car care is our thing, but that goes right along with providing our loyal customers with top-notch customer service and the opportunity to call on us any time you need. We’re confident that Facebook and Twitter can be a means that we further those lines of communication, provide that customer service and ensure you’ll call on us for whatever you may need.

AAMCO St. Louis strives to deliver information we think our customers could benefit from. But we know in order to best serve you, we need your input! Facebook and Twitter allows us to deliver answers you may have about car care, maintenance, brakes, transmissions, oil changes – you name it. We want you to know you can count on us!

The next time you’re fumbling around on Facebook and you just so happen to remember you needed to bring your car in for an oil change, tune-up, recharge – head on over to the AAMCO St. Louis page for information. If you link to our website, we make it even easier to get your car in with the ability to schedule your appointment online. It’s one more way we’re trying to best serve you!

August 3, 2011

Water pump problems causing overheating?

Temperature gauge got you down? With temperatures like we’ve seen in the St. Louis area, it’s no secret that the possibility of your car overheating or replacing the water pump is a troubling thought. While most modern cars have the technology to avoid overheating and the temperature gauge remains regulated, older cars may not be as fortunate. Although in some cases, a modernized car may not be a match to situations such as stop-and-go traffic or a hilly commute.

It’s easy to get in our car and put the AC on full blast after it’s been sitting in the heat for an extended period of time. The heat is nearly blistering and you want relief! But it’s important to monitor the status of your car during these extreme conditions. Your belts and water pump could be working overtime. If a malfunction indicator light appears and you find the temperature gauge is consistently climbing, follow these steps in order to tend to your car overheating trouble.

Regular maintenance checks can avoid this!

Shut off your air conditioner and open your windows.

One contributor to your car overheating is the engine having to work too hard – give it a break!

If the temperature gauge continues to rise, turn on heater and blower.

It may seem like the most awful thing to do in the current heat, but it will allow the heat to transfer from the engine to the passenger compartment. Hang in there, it will decrease the chances of the car overheating!

If possible, shift to neutral or park and rev the engine a bit.

The speed increase of the water pump and fan draws more liquid and air through the radiator and, in turn, assists in a cool down.

Coast as much as possible.

Especially when you’re in stop-and-go traffic, consistently accelerating and braking causes the engine to work harder and maintain an elevated temperature.

If the temperature gauge keeps climbing, pull over to safety.

The suggestions above may not work for every situation, so be cautious. Once pulled over, open the hood and let things cool down. Remember to never open the radiator cap while the engine is overheated. If you must add water, try to make sure you add it after the engine has cooled as much as possible.

Adding water is just a quick fix to an overheating car. Replacing a water pump or belt is routine maintenance for your car. Be sure to bring your car to the closest AAMCO location for us to take a look. Whether the water pump is leaking coolant or a belt is deteriorating, we can provide you with the answers to get back on the road.

July 19, 2011

Tune-Up Talk

It may be time for a tune-up. That is if you’re wanting to get the most out of your car, truck or SUV. With high temperatures, a tune-up can increase performance, maximize your gas mileage and the overall lifespan of your vehicle.  You’re specific driving habits can determine when is the best time for a tune-up.  In some cases, you may detect the need for a tune-up when your gas mileage worsens by 10% or more or you’ve put on an extra 15,000 miles.  AAMCO offers a full-service work up of your vehicle.  Check out what’s included in our tune-up service!

  • Overall inspection and adjustment of all operating systems
  • Installation of new spark plugs
  • Inspect choke, throttle, spark plug wires, distributor cap, idle speed adjustment
  • Performance check to ensure no presence of computer system trouble
  • AAMCO’s 36-Point ProtectCheck Inspection

Be sure to check your car’s owner manual for any tune-up specifications.  To make your AAMCO visit even easier, you can schedule services online at your preferred location.  As always, any questions – give us a call.  So what are you waiting for?  Starting saving money on trips to the gas station and get in for your tune-up!

June 29, 2011

Vehicle Safety on and off the Road

We’re sure the idea of using an arc instead of your vehicle to navigate the flash flood waters of the St. Louis area has crossed your mind once or twice in the past couple weeks.   Floodwaters covering the roadway are quite an annoyance, but they’re also not something that any driver should take lightly.   The truth of the matter is, you are potentially putting yourself in extreme danger, and the damage to your car can be significant. Practicing preventative roadside safety before you even encounter a flooded roadway could keep you and your vehicle from danger. Here are some points AAMCO has compiled to keep you aware of the risks.

road closed due to flooding

See a warning? Turn around!

Often times, you may believe the water on the road is shallow enough to cross, but as AAMCO suggests – don’t risk it!  Water has the power to hide dips and uneven roadways, so you’re exposing yourself to further danger.   A simple six inches of water can reach of bottom of most passenger vehicles and has the power to cause stalling or loss of traction control.   Anywhere from six inches to one foot of water can surpass the tire of a vehicle and cause it to float, and two feet of rushing water can completely relocate a car, truck or SUV.   If you have the ability to safely exit the vehicle after it stalls, do so as quickly and efficiently as possible.

Any amount of excess water entering your vehicle can potentially cause an issue.   If your car stalls or shuts down while in water – do not try to restart it.   This can ultimately cause further ‘flooding’ problems.   Be sure to wait for roadside assistance. By steering clear of flooded roadways, you’re avoiding electrical, mechanical and even interior battles that you’ll face.

Following a battle with a flood, our best advice is to have the vehicle transferred to an AAMCO facility so we can assess any damages.  Again, starting your vehicle following flood damage can cause additional problems!

While it may be a rare occurrence to encounter a flooded roadway, sometimes other car problems such as that awful flat tire, can arise while on a long trip or a simple trip to the grocery store that may unexpectedly require a little roadside safety.   It’s important as a driver to practice efficient roadside safety and have information on necessary resources for roadside assistance.   You not only need to care for your car, but for yourself and other motorists as well.

Whether you find yourself amidst a flooded roadway or stranded because of a flat tire, remember these few essential roadside safety tips:

  1. Immediately turn on your emergency signals.
  2. Pull as far to the right shoulder as possible.
  3. Turn off your car to avoid wasting gas and potentially worsening the reason for the break down.
  4. Reference your list of contact numbers for roadside assistance.
  5. If it’s safe, stay in your car with the doors locked until roadside assistance arrives.
  6. Be aware of your location if you need to call for roadside assistance.
  7. Do not try to change a tire if it is too close to the roadway with passing motorists.

Furthering your roadside safety preparedness, it is wise to have an emergency roadside kit on-hand with items such as flares, flashlight, batteries, gloves, blanket, emergency triangles, a small tool kit, Fix-a-Flat tire inflator and first-aid kit. And of course, a list of AAMCO locations!

Keep safe this summer St. Louis, and remember, AAMCO is here to serve when you need us.

June 14, 2011

Tackling the Transmission

The possibility of transmission trouble is an issue that nearly all car owners loathe.  The entire mechanism is similar to the body’s circulatory system – essential to the overall function of the body, or in this case, your vehicle.  Without the system functioning correctly, you’re bound to run into issues that, if ignored, will only get worse!

The most promising part of transmission trouble is that, when caught early, further (and extensive) damage can be averted.  Here are five tell-tale signs that trouble is brewing under your hood.

Check Engine Light is ON

The Check Engine Light wasn’t installed in your vehicle for fun.  Seeing this alert when you start up the car may feel a bit daunting, but it’s for good reason.  While some sensors can be touchy, they’re meant to pick up irregularities in the function of the vehicle.  For situations like this, AAMCO provides a FREE Check Engine Light Scan.

Leaking Fluid

Noticing a little fluid on your driveway?  Dark, ‘burnt’ smelling fluid is a signal that the transmission isn’t functioning as it should.  Be sure to check your fluids under the hood.  If you see the transmission fluid is lower than normal, you most likely have a leak.

Whining Noise

Do you ever notice a noise that just doesn’t “sound right”?  A whining or humming noise when your foot is on the gas pedal could mean something could be trying to work overtime to get the job done.  Usually when you hear something out of the norm, there very well may be an issue.

Grinding

Your transmission has a great deal to do with the way your car shifts into higher or lower gears.  Generally, these shifts are almost unnoticeable.  When you feel that jerking when accelerating or decelerating, the transmission could be malfunctioning.

No Reaction

Your car (if automatic) has the innate ability to know when to shift gears.  If you’re having trouble getting up or down in gears, such as shifting to/from ‘park’ or ‘drive’, the transmission just may be missing its cue and needs attention.

The summer heat can only add to the possibility of transmission trouble.  Cooling the system can be a bit more labor intensive, so be aware of the signs mentioned.  At AAMCO, transmissions just happen to be our specialty.  If you have any question at all about your transmission’s performance, be sure to call us or schedule an appointment online!

April 18, 2011

AAMCO Fairview Heights

Getting to Know Your Local Illinois AAMCO Location

Fairview Heights AAMCO

STOP by AAMCO & Meet Tami Louis, Owner/Operator

Tami Louis, owner and operator of the Fairview Heights AAMCO, started the business from the ground up in 1999. Living in the area since 1985, Tami recognized the need for a nationally branded auto repair facility, and the highway 159 stretch offered a convenient locale for surrounding cities as well as the Fairview community.

The Fairview Heights, Illinois AAMCO location is a member of the Better Business Bureau with an A+ rating and was awarded for superior customer service in 2008 and 2009, receiving a Superlative Customer Relations Achievement award by AAMCO’s corporate office.

This women-owned business offers exceptional total car care with long-standing employees and ASE certified technicians.  AAMCO’s experience in the auto industry makes it the most trusted place to have your car care needs met.

Tami can be reached at (618) 509-9104 during business hours or by scheduling an appointment online.

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